'Appointments'

Appointments

Important information for New and Existing Patients.

Patients not seen by our doctors for over 12 months or ever.

A valid referral needs to be sent to our clinic before an appointment can be made (see explanation below regarding valid referrals).
Email, post or hand deliver referrals:
EMAIL to appropriate address:
- ADDRESS: Suites 1&2/8-10 Victoria Street, Wollongong NSW 2500
Appointments will not be made without a valid referral.
Please ensure contact details on referral are current and correct.
Referrals can only be addressed to one of our specialist doctors, not all of them.
Referrals are triaged by our specialist doctors.
Receipt of referrals are sent to patients via SMS within a week of arrival (if patient does not have a mobile phone, please ensure a home phone or email are listed on referral).
Patients are contacted by our staff to book appointments with our specialists.
We are NOT a bulk billing clinic.
Triage process may take several weeks for us to contact you to book an appointment, though as mentioned above you will be notified your referral has been received.
There is approximately a 6 month wait for appointments with our specialist doctors for standard (non-urgent) appointments.

Patients that have been seen by one of our doctors within the past 12 months and with a valid referral.

Patients need a valid referral to be seen by one of our specialist doctors, (see explanation below regarding valid referrals)
If you do not have a valid referral, you are not entitled to a Medicare rebate from your consultation fee and you will be required to pay full consultation fees on day of appointment (see explanation below regarding valid referrals).
Referrals from a GP are valid for a period of 12 months, referrals from other specialist doctors are only valid for a period of 3 months.
Review appointments (returning for another appointment within 12 months of previous appointment) have a consultation fee (valid Medicare card holders will receive a rebate for these fees), all procedures during the appointment will be bulk billed to Medicare.
Review appointments (returning for another appointment within 12 months of previous appointment) for Pension/Concession/Healthcare card holders (Government issued) are entitled to a consultation fee (valid Medicare card holders will receive a rebate for these fees), all procedures during the appointment will be bulk billed to Medicare.
Review appointments (not seen by our doctors within past 12 months) may need a new referral in order to book another appointment and will be charged a new patient consultation fee.
Without a valid referral you will be charged full consultation fee and you will not be entitled to a Medicare rebate from the fee paid.

IT IS THE RESPONSIBILITY OF EACH PATIENT TO ENSURE THEY HAVE A CURRENT/VALID REFERRAL FOR EACH APPOINTMENT.

WE WILL ENDEAVOR TO CONTACT PATIENTS AS A COURTESY, BUT THIS IS NOT ALWAYS POSSIBLE.

REFERRALS ISSUED BY A GP

Must be addressed to one of our specialist doctors.
Valid for use for 12 months from date on referral.
Referrals are valid for a period of 12 months from date of first appointment at our clinic (ensuring your Medicare rebate). Any subsequent appointments after the 12 month period will need a new valid referral issued by either a GP or specialist.

REFERRALS ISSUED BY A SPECIALIST DOCTOR

Must be addressed to one of our specialist doctors.
Valid for use for 3 months from date on referral.
Referrals are valid for a period of 3 months from date of first appointment at our clinic (ensuring your Medicare rebate). Any subsequent appointments after the 3 month period will need a new valid referral issued by either a GP or specialist.